klaxifyHelp Center
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Search setup, policies, Shopify workflows, automation guidance, and everyday helpdesk operations from one maintained source of truth.

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23 results for “connect Gmail”

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Connections

Connect Gmail and manage email conversations

Authorize a tenant mailbox, import threads, receive new messages, and reply in the original Gmail conversation.

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Email and channels

Connect email without Gmail

Understand the verified sender and forwarding steps for klaxify-managed email delivery.

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Connections and apps

Connect apps from the Integrations directory

Find tenant-scoped connections, understand plan availability, and manage credentials and event access.

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Connections

Connect Shopify and verify commerce context

Install klaxify for one tenant, sync commerce context, and review Shopify knowledge before klax IQ can use it.

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Shopify operations

Connect Loop, Recharge, or Appstle subscriptions

Connect a subscription provider, synchronize live contracts, and control governed customer actions.

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Getting started

Get started with klaxify

Set up your workspace, add teammates, connect your store, and prepare your first AI-assisted conversation.

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Getting started

Prepare your workspace in Launch Center

Finish setup, simulate customer requests, monitor delivery, move from Gorgias, and measure a 90-day pilot from one guided workspace.

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Getting started

Troubleshoot common workspace issues

Diagnose missing messages, stale AI drafts, Shopify action blocks, connection problems, and display or scrolling issues.

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Getting started

Set up Workspace IQ with the guided interview

Import Shopify and website knowledge, confirm store facts, choose voice and empathy, set action guardrails, and create a private accuracy baseline.

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Conversations and inbox

Work in the helpdesk inbox

Understand the queue, conversation timeline, reply composer, AI draft, and ecommerce context panels.

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Daily support work

Use the Operations Center and verified customer memory

Prioritize approvals and exceptions, inspect AI employee activity, and manage sourced customer facts safely.

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Daily support work

Organize inbox work with views, collaboration, and service targets

Build reusable queues, coordinate with teammates, update tickets in bulk, and monitor tenant-configured response targets.

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Connections and apps

Build with the klaxify Developer Platform

Create an app, use isolated sandbox data, manage API keys, verify webhooks, and request production review.

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Shopify operations

Work with customers, orders, products, and subscriptions

Find synced commerce records, open order details without leaving the workspace, and use verified context in support.

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AI and automation

How contextual AI resolutions work

Follow the five-step process klaxify uses to understand, ground, govern, complete, and learn from customer requests.

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Integrations

Facebook and Instagram messages and comments

Connect Meta so Page messages, Instagram messages, and comments arrive in the klaxify inbox.

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AI teammates

How klax IQ learns from approved work

Reuse safe merchant patterns, understand local decisions, and control what approved replies teach your workspace.

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Automation and AI

Build automations in plain English

Turn an operating instruction into a reviewable workflow with tenant policies, approvals, and a visible run history.

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Content and marketing

Create and publish automatic Shopify blogs

Configure Content Studio to generate, review, schedule, and publish complete SEO-ready Shopify blog posts.

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Using klaxify

Conversation Intelligence And Csat

Conversation intelligence and customer satisfaction klaxify adds a reviewable intelligence layer to every customer conversation. It helps your team understand the request, organize

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Workspace management

Request a workspace export or deletion review

Record an audited request for a portable workspace export or a deliberately reviewed workspace deletion.

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Workspace administration

Customize the tenant workspace

Choose the name, branding, menus, channels, connected apps, theme, and helpdesk features shown to your team.

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Troubleshooting

Contact klaxify support

Open a technical support case with enough workspace context for a quick, tenant-safe investigation.

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